Website Terms of Use

Please read the following terms and conditions (hereinafter referred to as the “Terms of Use”) carefully and agree to them before using the website of APARTMENT HOTEL MIMARU (https://mimaruhotels.com/) (hereinafter referred to as the “Website”) operated by Cosmos Hotel Management Co., Ltd. (hereinafter referred to as the “Company”). Please also read any additional terms and conditions applicable to each service and content provided on the Website carefully and agree to them before using such service and content. When you use this Website, you shall be deemed to have agreed to all terms and conditions including these Terms of Use. The Company may make changes to the Terms of Use and the terms and conditions of use of services and contents provided on this Website if necessary. Please read and confirm the content before using the Website. Inquiries about this Website requests shall be handled by the point of contact posted below:

Cosmos Hotel Management Co., Ltd.

Point of contact: info@chm.cigr.co.jp

  • 1. Matters to be adhered to by a user and prohibited matters

    • A user shall not engage in the following acts and shall adhere to this rule:
      1. 1.1 Infringement of copyrights, privacy and property rights of any third party, the Company and companies affiliated with the Company;
      2. 1.2 Complaints, slander or threats to any third party, the Company and companies affiliated with the Company, or posts that contain the foregoing;
      3. 1.3 Any action which is likely to cause disadvantage or damage to or defame the trust of any third party, the Company and companies affiliated with the Company, or posts that contain the foregoing;
      4. 1.4 Use of this Website for the user’s commercial purposes;
      5. 1.5 Any action contrary to good public order and customs, or posts contrary to good public order and customs;
      6. 1.6 Any action of writing or sending harmful computer programs, etc.;
      7. 1.7 Any action of fraudulently using any email address, name, etc. of another person other than the user himself or herself when the user registers his or her email address, name, etc. with this Website;
      8. 1.8 In addition to the above items, any action that violates these Terms of Use and that impedes or is likely to impede the business of any third party, the Company and companies affiliated with the Company, or posts that contain the foregoing; or
      9. 1.9 Any other action that violates or is likely to violate laws and regulations.
  • 2. Copyrights

    • The content posted on this Website (text, photographic images, videos, audio, programs, etc.) are protected under the copyright laws, related conventions and laws of each country and the copyrights of such content belong to the Company, content providers and any other third-party licensors. The reproduction, diversion, etc. of such content without the permission of the copyright holders, except for personal use or within the scope permitted by laws, is prohibited by law. Accordingly, it is prohibited to reproduce, divert and otherwise use the content of this Website without obtaining the prior approval in writing of the Company.
  • 3. Trademarks

    • The trademark “APARTMENT HOTEL MIMARU” and names, etc. of the products, services, etc. provided on this Website are registered trademarks of the Company or companies affiliated with the Company. It is prohibited to use these trademarks without obtaining the prior approval in writing of the Company.
  • 4. Room reservations and payment using the internet reservation system provided on this Website

      1. 4.1 Conclusion of an accommodation contractNotwithstanding the provisions of Article 3, Paragraph of the Terms and Conditions of Accommodation Contracts with MIMARU (hereinafter referred to as the “Terms and Conditions of Accommodation Contracts.” For more details, please see here.), a room reservation using the internet reservation system provided on this Website (hereinafter referred to as the “Service”) shall be completed when a reservation number is displayed on the user’s browser or an email informing the content of the confirmed reservation is issued, whichever is earlier, at which time an accommodation contract between the accommodation facilities and the user shall be deemed to be concluded.
      2. 4.2 Deletion of a room reservationIf the Company deems that an applicant for room reservation has violated any of the provisions of the Terms and Conditions of Accommodation Contracts or these Terms of Use or has committed any of the prohibited actions provided for in Paragraph 1 hereof, the Company may, without prior notice, delete the applicant’s room reservation or cancel the accommodation contract. In this case, the user shall pay cancellation charges in accordance with the Terms and Conditions of Accommodation Contracts. For more details, please see here.
      3. 4.3 Cancellation or change of room reservationIn case of cancellation or change of a room reservation, a user shall be required to contact the accommodation facilities using the Service. If a user cancels all or part of a room reservation, the user shall pay cancellation charges in accordance with the Terms and Conditions of Accommodation Contracts. For more details, please see here.
      4. 4.4 PaymentFees for a room reservation confirmed using the Service shall be informed to the user by email that notifies reservation confirmation issued by the Company. Accommodation charges shall be paid by the user using the Service by the method designated by the accommodation facilities.If extra charges are incurred in association with the accommodation, in addition to the fees notified at the time of reservation confirmation, such extra charges shall be paid by the method designated by the accommodation facilities.
  • 5. Links to third party websites

    • This Website may contain links to websites other than the website of the Company for sharing useful information and for the convenience of users. However, the Company makes no guarantee concerning the content, etc. of such external websites. In addition, the Company shall bear no responsibility whatsoever for any damages resulting from the use of such external websites.
  • 6. Handling of personal information on the Website

    • Regarding the handling of privacy and personal information on this Website, please see the “Privacy Policy” on this Website.
  • 7. Use of Cookies

    • This Website may send Cookies that are small information files (data) consisting of alphanumeric characters to users’ information terminals (personal computers, etc.) for the purpose of providing services to users and tracking users as they navigate the Website. This information will be stored in the users’ information terminals. The use of the information obtained from Cookies will be limited to marketing analysis of the Company’s webpages and the provision of various services. Users may refuse to accept Cookies in their browser settings. In this case, part of the services on this Website may become unavailable.
  • 8. Indemnity

    • Regarding the information posted on this Website, the Company endeavors to provide information that the Company believes reliable but makes no warranty whatsoever as to the suitability, completeness, accuracy, safety, legality or updated nature of the information or any other matter. Users are requested to take full responsibility for the use of the information provided on this Website. In addition, in the provision of the posted information, the Company grants no right to use or enforcement right concerning intellectual property rights or copyrights. The information posted on this Website may be modified, updated or deleted without prior notice. The Company shall bear no responsibility whatsoever for any damages incurred by a user from the use or inability to use this Website.
  • 9. Users’ responsibility

    • The use of this Website shall be conducted at a user’s own responsibility. A user shall be responsible for the content of any information that the user entered into this Website. Under no circumstances will the Company be liable for nor will the Company assume any legal liability or responsibility for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise, and regardless of the form or cause of action):
      1. (a) loss of data;
      2. (b) loss of revenue or anticipated profits;
      3. (c) loss of business;
      4. (d) loss of opportunity;
      5. (e) loss of goodwill or injury to reputation;
      6. (f) losses suffered by third parties; or
      7. (g) any indirect, consequential or special damages arising from (and irrespective of whether the Company has been advised of such possibility or occurrence):
        1. (i) the use of or inability to use this Website, the Service, or the content posted on this Website;
        2. (ii) any transaction conducted through or facilitated by this Website;
        3. (iii) any claim attributable to errors, omissions or other inaccuracies in this Website, the Service or the content posted on this Website;
        4. (iv) unauthorized access to or alteration of the user’s communications or data; or
        5. (v) any other matters relating to this Website, the Service or the content posted on this Website.
  • 10. Amendment, additions and abolition of the content

    • The Company may amend, make additions to and abolish part or all of the content of this Website without giving prior notice to users.
  • 11. Governing law and jurisdiction

    • This Website and these Terms of Use shall be construed and applied in accordance with the laws of Japan. Any dispute in connection with this Website shall be submitted to the exclusive jurisdiction of the Tokyo District Court as the court of the first instance.
  • *This English version of the Policy is provided for reference purpose only. In the event of any conflict or inconsistency between the Japanese and English versions, the Japanese version shall prevail.

    This Agreement is in effect from January 22th, 2018.