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FACILITY&SERVICE

  • check in out

    check in 15:00 / out 11:00
    The reception is open from 7:00 to 22:00

  • Convenient multilingual service

    Convenient multilingual service

    • 1. The receptionists speak Japanese and English.
      * The call center will be able to support you outside of operating hours.
    • 2. A translation app for 12 different languages has been installed in the tablet of the front desk.
      Available in: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, French, Nepali, Hindi and Russian.
    • Feel free to use AI powered robot concierge services "Bebot" that speaks English and Chinese.
      more information, check out this demo "Bebot".
      * The above text is a link to Bebot demo movie. Please click on the pop-up window on your right corner for the actual chat.
  • Free Wifi

    Free Wi-Fi is available in each guestroom as well as in the reception area!

  • Smartphone

    Smartphones "Handy" are available in each guestroom.

    Make unlimited free calls within Japan and to selected foreign countries!
    You can conveniently take it with you during the day for sightseeing.
    se it as your personal phone and feel free to download apps on it.

  • Laundry

    Freely use the coin laundry room in the hotel.

  • * Sofa bed and Futon Making

    Please be advised that you are required to make a sofa bed and futon by yourself.
    Please ask for a pay These bed making service, should you wish us to make These bed for you.

  • * Bed making for those staying 4 or more nights consecutively

    A complementary bed making service is available for those who stay 4 or more nights consecutively.
    The service is available on the 4th day, 7th day, and 10th day from the day after check-in.

  • * Room Cleaning

    The rubbish bins provided are emptied every day.
    The towels are replaced every day.

Facilities near the hotel

Convenience stores
  • 7-Eleven Taito Higashiueno 4 Chome

    Address: 4-8-1-102 Higashiueno, Taito-ku, Tokyo
    Travel time on foot 2 minutes

  • Family Mart Ueno Station Iriyaguchi

    Lawson Taito Kitaueno 1 Chome
    Travel time on foot 3 minutes

  • Lawson Taito Kitaueno 1 Chome

    Address: 1-5-3 Kitaueno, Taito-ku, Tokyo
    Travel time on foot 3 minutes

Supermarkets
  • Maruetsu Higashiueno

    Address: 5-17-11 Higashiueno, Taito-ku, Tokyo
    Travel time on foot 4 minutes
    Business hours: 24 hours a day (2F/10:00-22:00)

  • KINOKUNIYA entrée ecute Ueno

    Address: 7-1-1 Ueno, Taito-ku, Tokyo
    Travel time on foot 5 minutes
    Business hours: Monday-Saturday/7:00-23:00 (Sundays and national holidays/7:00-22:30)

  • My Basket Kappabashi Minami

    Address: 2-2-4 Matsugaya, Taito-ku, Tokyo
    Travel time on foot 10 minutes
    Business hours: 8:00-23:00

Drug store
  • Drugstore Smile Higashiueno

    Address: Maruya Bldg. 1F, 3-39-7 Higashiueno, Taito-ku, Tokyo
    Travel time on foot 5 minutes
    Business hours: Monday-Friday/8:00-20:00; Saturdays, Sundays and national holidays/10:00-19:00

  • Kokumin Atre Ueno East

    Address: Atre Ueno East in the Ueno Station, 7-1-1 Ueno, Taito-ku, Tokyo
    Travel time on foot 6 minutes
    Business hours: 7:30-22:30

  • Welcia Taito Iriya

    Address: Maison Awaji, 1-1-5-4 Iriya, Taito-ku, Tokyo
    Travel time on foot 10 minutes
    Business hours: 10:00-22:00

Medical institutions (offering English communication)
  • Sanno Hospital Sanno Medical Center

    Address: 8-10-17 Akasaka, Minato-ku, Tokyo
    Phone: 03-3402-3151
    Travel time by car 17 minutes
    Business hours, regular holidays: 8:30-17:30, closed on Sundays and national holidays

  • St. Luke's International Hospital

    Address: 9-1 Akashicho, Chuo-ku, Tokyo
    Phone: 03-5550-7166
    Travel time by car 10 minutes
    Business hours, regular holidays: 8:30-17:00, closed on Sundays and national holidays

  • Japan : the Official Guide [Search Medical institutions]
Currency exchange
  • World Currency Shop Atre Ueno

    Address: Atre Ueno East 2F, 7-1-1 Ueno, Taito-ku, Tokyo
    Travel time on foot 7 minutes
    Business hours: 11:00-19:00

  • Travelex Keisei Ueno

    Address: Keisei Ueno Station, 1-60 Ueno Koen, Taito-ku, Tokyo
    Travel time on foot 10 minutes
    Business hours, regular holidays: 6:15-19:00, no holidays

Parking Lot
  • Mitsui Repark Higashiueno 5 Chome Parking Lot #3

    Address: 5-5-15 Higashiueno, Taito-ku, Tokyo
    Travel time on foot 5 minutes
    Maximum charge: Monday-Saturday Approximately ¥2,600 up to 24:00 on the day of entry
    Sundays and national holidays Approximately ¥1,600 up to 24:00 on the day of entry
    Parking capacity: 28

  • Paraca Higashiueno Parking Lot #5

    Address: 6-7 Higashiueno, Taito-ku, Tokyo
    Travel time on foot 7 minutes
    Maximum charge: Approximately ¥2,100 for each 24 hours
    Parking capacity: 5

  • Mitsui Repark Higashiueno 3 Chome Parking Lot

    Address: 3-36-2 Higashiueno, Taito-ku, Tokyo
    Travel time on foot 7 minutes
    Maximum charge: Monday-Saturday Approximately ¥2,800 between 8:00-20:00 / Approximately ¥500 between 20:00-8:00
    Sundays and national holidays Approximately ¥1,400 between 8:00-20:00 / Approximately ¥500 between 20:00-8:00
    Parking capacity: 6a

Commercial facility
  • Atre Ueno

    Address: 7-1-1 Ueno, Taito-ku, Tokyo
    Travel time on foot 6 minutes
    Business hours: Shopping/10:00-21:00, Restaurant&Cafe/11:00-23:00

  • Ueno Marui

    Address: 6-15-1 Ueno, Taito-ku, Tokyo
    Travel time on foot 9 minutes
    Business hours: 11:00-20:30

  • UNIQLO Ueno Hirokoji

    Address: 6-12-9 Ueno, Taito-ku, Tokyo
    Travel time on foot 9 minutes
    Business hours: 10:00-21:30