A MIMARU reservation is required to use Luggage Delivery by MIMARU. MIMARU Official Website

Luggage Delivery by MIMARU

Travel Light, Luggage Free.

Luggage Delivery by MIMARU
is a reliable luggage delivery service provided by APARTMENT HOTEL MIMARU.

Free from worry about luggage throughout your travels, cherish every moment of your journey in Japan.

Carried with care, the Japanese way.

No damage, No lost luggage, Without delay

Say goodbye
to luggage worries

Exploring unfamiliar cities can be intimidating.
Let go of stress. Keep the memories.

  • After arriving, the struggle
    with your luggage begins.

    Start luggage-free sightseeing
    the moment you leave
    at the airport.

  • Juggling kids and
    heavy bags was total chaos!

    Leave your luggage with us.
    Fully enjoy sightseeing
    with your kids.

  • We can't find a taxi
    that can carry all our luggage

    We will deliver your luggage to your destination. Start your trip comfortably.

4 Reasons to choose
our Luggage Delivery Service

96.1%
Satisfaction Rate

Stable Service Performance.
We regularly receive high praise from our customers.

*Data from May 2024 to March 2025.

Delivery with Dedicated Vehicles

Your luggage will be safely delivered using dedicated trucks. We will keep you updated on the status of your luggage on the day of delivery via email. You won't have to worry about your luggage when using our detailed reservation management system.

Making a Reservation only takes 2 Minutes.

Complete your reservation using a smartphone. On the delivery day, simply bring your luggage to your designated drop-off point. Reservations are possible until 11:00 p.m. on the day before your desired delivery day, so please don't hesitate to put in a reservation even if you are in a hurry.

Delay Rate 0.1%

We have delivered 12,959 pieces of luggage. 99.9% of them were delivered on time.

*Data from May 2024 to March 2025.

Customer Feedback

I enjoyed the email updates with pics and appreciated that the luggage arrived earlier than expected

Such an amazing service! It made our last day in Japan so easy since we didn’t have to drag our luggage in the subway and trains to the airport! Thank you.

Very glad to have used this service, as our luggage became very heavy by the end of our trip. Very easy to schedule. Everything was very smooth, being able to just drop our luggage off at the hotel front desk is so very convenient. The luggage arrived without issues to the airport, and the email updates on the delivery of the luggage was appreciated. It made our last day in Tokyo so much easier. Thank you!

Everything was amazing, wow!! We went from Osaka to Nara and then Kyoto without our luggage it was incredible, thank you so much!!

Perfect! It was money well spent which freed up our time and reduce the hassle of lugging our heavy bags across public transport.

Three Example Scenarios
of how to use
our Luggage Delivery Service

Not only do we provide luggage delivery between hotels and airports, we can also deliver to other accommodations.
Customize our service to fit your travel plans and enjoy every minute of your trip.

Airport→MIMARU

We cover each of Japan's main 3 airports, Haneda, Narita, and Kansai,
and deliver to all 27 MIMARU locations.

MIMARU→Next Accommodation

Delivery from all MIMARU locations to your next accommodation.
We can deliver to non-MIMARU accommodations as well.
*Please confirm the eligible delivery areas here.

MIMARU→Airport

We deliver from all 27 MIMARU locations
to each of Japan's main 3 airports, Haneda, Narita, and Kansai,

Pricing

Tokyo From Tokyo Area
(including Narita and Haneda)

¥ 2,600 per luggage piece

Kyoto / Osaka From Kyoto City, Osaka Area
(including Kansai Airport)

¥ 2,300 per luggage piece

Reservation

Making a reservation only takes 2 minutes using your smartphone.
Bring your luggage to your designated drop-off counter, and pick up your luggage when you arrive at your destination.
Easy and convenient.

Step1 Make a Reservation → Step2 Drop off your luggage → Step3 Pick up your luggage

Frequently Asked Questions

Please check here if you have any questions regarding our delivery service.

Contact Us

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