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  • 2020.04.10

    Changes in service contents due to the spread of infection of the newcoronavirus (COVID-19)

Changes in service contents due to the spread of infection of the new coronavirus (COVID-19)

In order to prevent the COVID-19 spread of infection, which is now prevalent in the world, we are currently implementing the following measures. Includes services such as the cancellation of hotel staff's access to guest rooms. The reason why is that we want to make sure that the safety and the health of our customers and staff.

・Please fill in the temperature and health check form when you check-in.
・During your stay, please use the room-phone or email to contact the front desk.
・During your stay, please avoid staying in the lobby or the shared space for long periods.
・When moving to the shared space, please make sure to wear a mask.
・Facilities such as gyms, recreation rooms, and children's spaces are now closed.
・If you feel uncomfortable during your stay, please contact the front desk.
・Staying for two or more nights in a row, the cleaning content will be changed to this following contents.

①We will not conduct the bed making during your stay.
When you replace it yourself, we will give you a new sheet.

②please put the used sheets and garbage in a bag equipped in front of the room by     the specified time, we will collect it.

③We will prepare a few days of bed linen and facilities in your room in advance     However, if you need an extra quantity
​ ​please fill in the out the order form and we will put it in front of your room.

④We offer all kinds of cleaning tools for renting, please contact the front desk.
・We will strive to reduce direct face-to-face contact between   our guests and staff.
・Depending on the future situation and administrative guidance, the content of the   service may suddenly change.
For more information, please contact the hotel where you will be staying.

Thank you for your kind understanding and cooperation.​ ​​ ​

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