Notice of Email and Inquiry Disruption Due to a Microsoft Outage

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2026.11.13

Thank you for choosing to stay at APARTMENT HOTEL MIMARU.

Due to a Microsoft system outage affecting users worldwide, we are currently unable to send or receive emails or to review or respond to inquiries submitted through our official website.
Once service is restored, we will review and respond to the emails and inquiries we are able to access in the order we review them.

【For Urgent Inquiries】
If your inquiry is urgent, please call the hotel where you are staying or have a reservation, even if you have already sent us an email or submitted an inquiry. You can find the phone number in the access information section of each hotel’s page.

Hotel List: https://mimaruhotels.com/hotel/
Phone Hours: 7:00–21:00 (Japan Standard Time)

We apologize for any inconvenience this may cause and appreciate your understanding.

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