When planning a trip to Japan, are you worried about language barriers? MIMARU is an apartment hotel brand designed around the idea of creating a comfortable space for families and friends to share. With spacious rooms, kitchens, and multilingual front desk support, MIMARU helps you relax and enjoy your stay as if you were living in Japan.
One of MIMARU’s greatest strengths is its multilingual front desk team, made up of staff from around the world. In English, Chinese, and other languages, staff can help with local recommendations, sightseeing routes, restaurant reservations, and everyday questions during your stay. Travel with confidence and create unforgettable memories in Japan with MIMARU.
What Are the Benefits of Choosing a Multilingual Hotel for Your Trip to Japan?
Multilingual hotels can support a wide range of needs, from smooth check-in to emergency assistance and local information. The biggest benefit is that you can enjoy your stay in Japan with peace of mind, without worrying about language barriers.
For travelers who are unfamiliar with Japanese, having staff who can speak their native language or English is a major source of peace of mind. A friendly atmosphere where you can easily ask for help, even in an unfamiliar country, helps your family or group trip feel more relaxed.
Smooth Procedures and Reliable Support When Unexpected Issues Arise
In addition to smooth check-in, you can receive clear support without worrying about language barriers during unexpected situations such as sudden illness or transportation delays.
After a long journey, being welcomed by staff who speak your language can be very reassuring. You can fully understand the house rules and enjoy a stress-free stay. If an emergency arises, such as a family member becoming ill or a lost item, the staff can promptly support you with guidance on nearby medical facilities or taxi arrangements. Having an environment you can rely on in critical moments offers reassurance like no other.
Local insights Beyond Guidebooks and Help with Booking Arrangements
You can hear directly from staff familiar with the area about recommended restaurants and hidden gems not found in guidebooks, making your trip even more satisfying.
Interacting with staff who know the surrounding area is one of the unique joys of staying at a multilingual hotel. They can warmly answer specific questions, such as “a recommended Japanese restaurant for families with children” or “a convenient way to use the trains.” Since restaurant reservations and taxi arrangements can be handled smoothly, you do not have to give up on what you want to do because of language concerns. Staff members’ local insights let you enjoy a deeper experience, as if you were living in Japan.
Why MIMARU with Multilingual Staff Is Highly Recommended for Overseas Travelers
MIMARU hotels are staffed by a multinational team from around the world, supporting guests in multiple languages, including English and Chinese (*available languages vary by property and staff member). With spacious guest rooms equipped with a kitchen in every room, MIMARU supports a comfortable stay in Japan.
MIMARU is an apartment hotel with properties in major sightseeing cities across Japan, including Tokyo, Osaka, and Kyoto. At our hotel front desks, multilingual staff warmly welcome guests and can assist in multiple languages. From recommendations for nearby supermarkets to advice on using trains and buses, we are happy to answer even the smallest questions in a friendly manner.
MIMARU’s guest rooms are spacious enough to comfortably accommodate four or more guests and include a kitchen and dining table in every room. You can enjoy cooking in your room with ingredients purchased at local markets and experience a stay that feels like everyday life in Japan.
MIMARU Tokyo Ueno East
Located in the Ueno area with convenient access from Narita Airport, this property features multilingual staff who support guests throughout their stay in Tokyo. With the highly popular Pokémon Room, this hotel is especially ideal for families.
MIMARU Tokyo Ueno East is conveniently located just a 3-minute walk from the Iriya Exit of JR Ueno Station. Popular tourist spots such as Ueno Onshi Park and Ameyoko are within walking distance, and access to Asakusa and Akihabara is also convenient. Front desk staff can assist guests in multiple languages, so feel free to ask for help navigating Tokyo’s complex transportation network. The property also features a specially designed Pokémon Room that has been especially popular with families traveling with children.
【Osaka】 MIMARU Osaka Namba Station
Located just a convenient 4-minute walk from Namba Station, this property offers direct access from Kansai International Airport. Our multilingual staff are happy to introduce local gourmet recommendations and sightseeing tips in Osaka, known as the city of “Kuidaore” (Osaka, famously known as Japan’s “kitchen”).
MIMARU Osaka Namba Station is a 4-minute walk from Nankai Railway’s Namba Station and offers very convenient access from Kansai International Airport. Iconic Osaka spots such as Dotonbori and Kuromon Market are within walking distance, allowing guests to fully enjoy local foods like takoyaki and okonomiyaki. Hotel staff can assist guests in multiple languages and are happy to recommend hidden local restaurants, as well as help with planning day trips to Kyoto and Nara.
【Kyoto】 MIMARU Kyoto Station
Just a 2-minute walk from the Hachijo East Exit of Kyoto Station, this hotel offers a prime location for sightseeing by Shinkansen and bus. Our multilingual staff help make your stay in the historic capital both comfortable and enjoyable.
MIMARU Kyoto Station offers outstanding convenience, located just a 2-minute walk from JR Kyoto Station. It is an ideal base for accessing various parts of the city by bus or subway, as well as traveling throughout the Kansai region by train. Multilingual staff who are knowledgeable about Kyoto’s history and culture can provide detailed support, including recommended ways to visit temples and shrines and assistance with Japanese restaurant reservations. In the spacious guest rooms, guests can fully relax and recover from the day’s activities.
Frequently Asked Questions (FAQ)
Q. What languages do MIMARU staff support?
A. It varies by property, but English- and Japanese-speaking staff are generally always available. Many properties also have multinational staff who can assist in other languages, such as Chinese and Korean. If you require support in a specific language, we recommend contacting the hotel in advance.
Q. Can I leave my luggage before check-in or after check-out?
A. Yes, we can store your luggage free of charge. Between 7:00 and 22:00 on your check-in or check-out day, our front desk staff will safely store your luggage. Please enjoy sightseeing without the burden of carrying your bags.
Q. What facilities are in the guest rooms?
Q. What facilities are available in the guest rooms?
Q. Can I keep my shoes on inside the guest room?
Q. Do I need to remove my shoes in the guest room?