MIMARU Supports Travel for All Families, Regardless of Disabilities!
We hope to help fulfill the travel dreams of those with disabilities or medical care needs at MIMARU, where everyone can stay together. We are dedicated to creating rooms and initiatives that ensure all families have a comfortable stay.
Our rooms start at approximately 40 square meters and can accommodate four or more people, making it possible for the whole family to stay together even with a lot of luggage, including medical equipment. The bathrooms are household-sized with a washing area. We also offer bathmats to help keep your body warm (please contact the facility in advance as the number is limited). All rooms come with a kitchen and dining area, allowing guests with dietary needs, such as those who require gastrostomy feeding, to prepare meals in the room and enjoy them without concern.
*Please note that MIMARU Tokyo Nihombashi Suitengumae only has a shower room.
Your Wish to Travel Again Comes True!
MIMARU has a total of 27 locations in Tokyo, Osaka, and Kyoto. We prepare similar rooms in each region, so when you think, “I want to travel again!”, you can smoothly plan your trip in other areas as well.
Meet friendly staff from all over the world
MIMARU’s staff come from all over the world. Our diverse staff will welcome you with a friendly smile. Let’s dive into a new world together!
Hotel Details・Reservations
MIMARU Locations with Accessible Rooms
MIMARU Tokyo Kinshicho MIMARU Tokyo Asakusa Station MIMARU Tokyo Ikebukuro MIMARU Tokyo Station East MIMARU Kyoto Shinmachi Sanjo MIMARU Osaka Namba Station
At MIMARU, we provide detailed information such as dimensions of facilities and certain room types, verified from the perspective of wheelchair users. We also offer an Access Map that introduces the route from the nearest station to MIMARU.
We also provide a “Communication Sheet” where we introduce the rental equipment and items available at the hotel and inquire about your preferences.
When making your reservation for the desired facility, please indicate in the request field if you will be accompanied by someone who has disabilities or requires medical care. We will send you a “Communication Sheet” for you to fill out. Please reply with the completed information. We will then make preparations, such as providing necessary equipment, to ensure that you can enjoy your stay with peace of mind.
Please check the universal design tools and communication sheets for each hotel below.
https://mimaruhotels.com/news/accessible-tourism-2/
Rental items
・Anti-slip shower mat, interlocking changing room mat, shower chair, bath safety rail
・Bed guard (for children), safety rail
・Diaper bin
※We also provide power strips and other amenities. Please inquire with each MIMARU location in advance as quantities are limited.
Wheelchair Preparation・Travel Plan Consultation
We published a free travel guide titled “Enjoying Japan Together: Tokyo, Kyoto, and Osaka”, which shares recommended spots, transportation tips, and accessibility-friendly ways to enjoy Japan, all from a barrier-free perspective.
Japanese Version：https://mimaruhotels.com/manual/accessible-tourism-guide_jp
English・Traditional Chinese Version：https://mimaruhotels.com/manual/accessible-tourism-guide
We will introduce travel agencies that support barrier-free tourism, arrange wheelchairs, and promote universal tourism (English-speaking services available).
Tokyo Universal Design Navigator https://www.udnavi.tokyo/index.html
Tokyo Sightseeing Accessibility Guide https://www.sangyo-rodo.metro.tokyo.lg.jp/tourism/accessible/en/
Kyoto Universal Sightseeing Guide https://kyoto-universal.jp/en/index.html
Osaka City Heartful Web https://www.osaka-heartfulweb.jp/bf_top.html
Barrier-free Map for Wheelchair Use https://barrier-free-map.com/ Try Angle Outing Map https://tinyurl.com/4bs99y69
Wheelchair Rental｜IDO SUPPORT https://www.ido-support.com/english/introduction.html
Wheelchair and Wheelchair Lift Rental（Tokyo Only）｜Ohayo Travel https://drive.google.com/file/d/1qElir8BQaoZPkQRXu8TKtSO3kRQCarhe/view
Travel Consultation for Wheelchair Users（Tokyo departure only）｜Ohayo Travel https://ohatra.com/en/
Attendant medical staff for Travel | International Health Care Clinic https://www.ihc-clinic.jp/en/attend_medical
AccessibleTaxi（Tokyo Only）| International Health Care Clinic https://www.ambulance-ihc.com/
AccessibleTaxi（Tokyo Only） | Oshidori Shuttle https://www.oshidori-shuttle.tokyo/tokyo-photographers-for-wheelchair-travelers/
Additional Information
We invited families with children requiring special medical care to stay with us and have published a report on their feedback.
https://try-angle.org/2024/04/09/mimaru/